FAQs (Frequently Asked Questions)

My Account & My Cart

Registering to the My Account service is free and allows you to recall your personal information when visiting us next time, making it faster to place future orders. Once you have registered with us, you can sign in using your user name and password. We'll provide you with an address book and a reminder section, to store your recipients details, together with a log of orders previously placed.
Don't worry. We've got you covered. Here's what you need to do. Step 1: Click here to go to the login page Step 2: Enter your e-mail ID Step 3: Click on the Forgot Password link A new password will be sent to your registered email. You can use that password to login to your Account and then reset it in the My Account section.
No worries! Please share your order number to support@Vatica.co.in with a request for your login ID & password. We will provide you with your login credentials.
Like shopping carts in a retail store, My Cart helps you keep the things you want at one place, while you continue browsing or leave the site to think about it.

Yes, if you wish to remove a particular product from your Cart, click on 'Manage Your Cart'. You will be able to see all products in your cart. Click on the 'Remove' button next to the item you wish to remove from your Cart.

You can track your order for the latest information on delivery. You will see a 'Track Order' option on the top right corner of the page. Enter your order number & click on 'Track Now' to see the current status of your order.

How to place an order?

Following are the ways in which you can place an order with us. You can log on to www.Vatica.co.in from your mobile as well. Online - Log on to www.Vatica.co.in and have fun shopping! You can call us at 0562-2855656 / 9319109040 (08:00 AM-10:30 PM, Monday-Sunday) and we will be more than happy to assist you in placing your order. You can mail us all the details at support@vatica.co.in and we place an order for you. 'APP' You can down our APP http://www.vatica.co.in/Vatica-android-app.html and place an order on it.

We would require the following information from you - Recipient's name Complete delivery address, along with the pin code Contact number of the recipient Date of delivery Time of delivery will be needed in case of products that are delivered by hand Sender's name Shipping option Billing information



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Agra, Uttar Pradesh. 282002

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